MyChangan Privacy Policy

 

The data controller under the EU General Data Protection Regulation (“the GDPR”) is:

Company: Changan Automobile Deutschland GmbH

Address: Georg-Brachle-Ring 56-58, 80992 Munich

Email: compliance@changanauto.eu

 

 

General Rules

MyChangan is an application developed by Changan Automobile Deutschland GmbH (hereinafter referred to as “we”, “us”, “our”) to connect your vehicle and provide related services. We attach great importance to your personal data. We will strictly follow the provisions of the EU General Data Protection Regulation (“the GDPR”) and other laws, and adhere to the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity and confidentiality, and accountability to protect your personal data and related rights. Through this MyChangan Privacy Policy (“this Policy”), you will learn how we collect, use, store, disclose and protect your personal data and other related information when using MyChangan's products or services.

Please understand that authorized dealers are independent entities and applications and other services provided by third parties are not related to us. Please understand and be aware of the privacy policies of third parties. If you have any questions, please contact the third parties directly.

This Policy applies to the Internet-based and mobile Internet-based services we provide to you, including mobile clients, applications and other forms, as well as other places where we collect your personal data.

Reminder:

If you are under 16 years old, please do not provide any personal data without the permissions of your parents or legal guardians.

By checking or clicking on “Read”, “Agree” or other actions with the same meaning on the page to which this Policy belongs, you are deemed to agree to the relevant content of this Policy and agree to our processing of your personal data in accordance with legal requirements and this Policy. If you do not agree to any content of this Policy, we will not process your personal data. In general, this will not affect your use of our products or services, unless the processing of relevant personal data is necessary to provide the products or services. Please read this Policy carefully before checking or clicking on “Read”, “Agree” or other actions with the same meaning, accepting products or services we provide, and submitting personal data to ensure that you are fully aware and understand the meaning and corresponding legal consequences of its content. The MyChangan can be used only after confirmation of full understanding and agreement.

We will identify, by bolding or other reasonable means, terms that are (potentially) materially related to your rights and interests, terms relating to sensitive personal data, etc., and you should focus on reading them. If you have any questions, comments, or suggestions about this Policy, you may contact us using the contact information provided in this Policy.

Please understand that our services are intended for the public. If you are not a CHANGAN vehicle owner, you could still download MyChangan and register to sign in, but you will not be able to bind your vehicle. We will still collect your personal data based on the functions and services you use.

 

Part 1. Definitions and Legal Basis

Section 1. Definitions

1. “Personal Data” means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

2. “Special categories of personal data” refers to personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, and other personal data, as well as genetic data, biometric data, data concerning health or data concerning a natural person's sex life or sexual orientation and other related data.

 

Section 2. Legal Basis

We collect and process your Personal Data in strict compliance with the GDPR. We do not normally collect Personal Data directly from any other source than the data subject, and we collect and process your Personal Data for the purposes described in this Policy. In cases where the collection of special categories of personal data, cross-border transfers of data, etc. are (potentially) of significant relevance to your rights and interests, we will notify you by means of enhanced notification or instant alerts (e.g., pop-up reminders) and obtain your explicit consent.

We will generally collect, use, disclose or otherwise process your Personal Data with your consent or in accordance with the law, for the purposes described in this Policy, including but not limited to the following circumstances:

l  You have given consent to the processing of your Personal Data for one or more specific purposes;

l  Processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract;

l  Processing is necessary for compliance with our legal requirements and fulfill our legal obligations;

l  Processing is necessary to protect the vital interests of you or another natural person;

l  Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

 

Part 2. The business features we offer and how we collect and process your Personal Data

The type and scope of Personal Data we collect from you may vary depending on the physical environment you are in, the permissions you have authorized to open, the SDKs you are using, etc. It may also vary depending on whether you select "Full Privacy Mode" or "Connected Services and Analytics Mode" or "Whether or not to log in to your owner's or driver's account and use Connected Vehicles features" in your vehicle system.

       Section 1. We will collect and process your Personal Data for the following purposes as set out in this Policy.

       We collect and process your Personal Data for the purpose of providing you with the products or services described below. We process Personal Data on the basis of legitimate interests and we have carried out balancing tests, data protection impact assessments etc. to document the processing with due regard to the impact of the processing on your personal data rights. The Personal Data described below is necessary to provide MyChangan's features or services, and we may perform automated decision-making or send you marketing information via email, telephone, etc. based on the Personal Data we collect from you. Therefore, if you do not provide and authorize us to process the Personal Data described below, we will not be able to provide you with products or services.

1. Personal Data you provide

Products or services

Personal Data

Purposes

Register / Login account

Email address, email verification code, telephone number, mobile verification code, login password, traceid, userid, VIN code, vehicle model, vehicle registration number, vehicle nickname, vehicle parameters

We collect email address, email verification code, telephone number, mobile verification code, login password for MyChangan account registration and login.

If you have bound a vehicle, we collect traceId, userId, VIN, vehicle model, license plate number, vehicle nickname, vehicle parameters for synchronizing your data for display on the APP page.

2. Personal data collected when you use the products or services

Products or services

Personal Data

Purposes

Account and Security Management

Email address, telephone number, login password, mobile phone network status, device model, device type, device version, operation log, service log, IP address

We collect email addresses, telephone number, and login passwords to distinguish between different accounts.

We collect mobile phone network status to ensure the normal use of the service.

We collect device model, device type, device version, operation logs, service logs, and IP addresses to identify abnormal account status, understand product suitability, and ensure the safe and stable operation of the services provided to you.

Remote control of vehicles

vehicleId, vehicle air conditioning status, tire status, charging status, travel plan, seat status, lamp status, vehicle cycle status, vehicle position, window information, door status, vehicle status data; steering wheel heating status, remote seat heating status, battery heating status, seat ventilation status, vehicle control code, flashing siren, flashing lights

We collect these data for you to check the relevant data, such as battery level and mileage, in the APP when you bind the vehicle with our APP and turn on the relevant functions of the vehicle. If you open the corresponding collection authority in the vehicle system, it can provide you with the function of remote control of vehicle-related status, such as window control, car search, interior air conditioning on and temperature setting, seat ventilation, steering wheel heating, remote seat heating, and travelling reservation.

Vehicle management

Vehicle nickname, license plate number, vehicle model, VIN, purchase record, device model, vehicleId

We collect vehicle nickname, license plate number, vehicle model, VIN, and purchase record for the purpose of systematically identifying and marking the vehicles you wish to manage, so that we can accurately identify and provide you with services such as bonding and unbinding vehicles.

Vehicle upgrades

VIN, software version number, vehicle model, vehicleId, traceId

We collect the VIN, software version number, vehicle model, vehicleId, traceId for system identification, to identify the vehicle to be upgraded and the version of the system to be upgraded.

Charging reservation

Target SOC setting, reservation status, remote charging start/end time setting control, remote charging end time setting control, remote charging start time setting

We collect these data to determine the battery target state of charge, the current appointment status to avoid repeat appointments and your chosen charging period.

Language and country settings

System language, country code, device model, VIN

We collect system language, country code, and device model for switching language versions for your convenience.

We collect VIN in order to find information about the vehicle you are tying into and to synchronise language switching.

Bluetooth key

Bluetooth data

We collect Bluetooth data to identify nearby devices for connection and control the vehicle through Bluetooth keys.

Vehicle diagnostics

Tire pressure data, airbag data, battery current and charging status data, powertrain data, vehicle stability system data, steering data, ABS data, etc.

We collect this data for you to check the current health of your vehicle and to see if the vehicle's major modules are in proper condition.

Vehicle condition check

Air quality data

We collect air quality data to show you the current air quality of your vehicle.

Vehicle sharing

Email address, CAPTCHA, expiry time data, email address of the person being shared

We collect email addresses and verification codes for authentication when you share your vehicle with other users on the app.

We collect valid time data to set the expiry date of sharing.

We collect the email address of the person being shared for record-keeping purposes so that the person being shared can log in to their account and use it.

3. Personal data obtained from third parties

To protect your rights and interests, fulfill our contractual obligations with you, comply with legal requirements or obtain your consent, we may receive your Personal Data from third parties, including but not limited to: our dealers, our service providers. We will strictly comply with the provisions of Article 14 of the GDPR to fulfill our obligations to protect your Personal Data and rights.

 

Section 2. We will only require your authorization to turn on the following permissions for you to use our products or services.

To provide the relevant products and services, in addition to the Personal Data provided by you, we may also need you to authorize the opening of the following permissions, and the refusal to open these permissions may result in us being unable to provide you with the relevant products or services.

These permissions include network, Bluetooth, location, and camera device permissions, as detailed in the table below:

User Rights

Descriptions

Purposes

Network

When you use the MyChangan, we may need to enable network permissions on your mobile device.

Enable network and networking services, browse pages, and use features.

Bluetooth

When you use the Bluetooth key function, we may need to enable Bluetooth permissions on your mobile device.

Use Bluetooth key to control the vehicle and search for nearby devices.

Camera

When you need to log in, authorize and other operations on the car terminal, we need you to scan the QR code on the car terminal using the APP. We may need to open the camera permission of your mobile device.

It is used for scanning the QR code of the car terminal, logging in the account of the car terminal, completing the authorization in the scenarios such as restoring the factory settings and other scenarios where the camera privileges may be used.

Location

When you use the Bluetooth Key feature, we may need to turn on location permissions for your mobile device.

Identify nearby vehicles and unlock the vehicle with the Bluetooth key.

       We only collect the permissions mentioned in the above description and will not request additional permissions beyond the functional requirements. You can choose to turn off some or all permissions at any time in the device settings function; You can manage your permissions and refuse the collection of your Personal Data by operating within MyChangan: "Home" - "Personal Center" - "Setting" - "System Rights Management".

 

Section 3. We will only access the SDK if you use our products or services for the following reasons.

For the purpose of providing services to you and with your consent, we may access and update from time to time the software development kit (SDK) in order to ensure the realization and stable operation of the functions. We will monitor the security of the SDK within the current state of technology and reasonable time and labor costs and will protect the security of your Personal Data as much as possible. For more information, see the following table.

SDK

Personal Data

Scenarios and Purposes

Digital Key SDK

Device identification information, geographic location information

Used to initiate Bluetooth connections with vehicle-to-vehicle devices and issue Bluetooth positioning calibration data.

 

Part 3. How we disclose and store your Personal Data

Section 1. Disclosure

Under normal circumstances, we will not disclose your Personal Data to third party subjects. In order to protect your rights and interests, fulfill the contractual obligations signed with you, meet the legal requirements or obtain your consent, we may disclose your Personal Data to third-party subjects, and we will always comply with the legal requirements when disclosing your Personal Data, abide by the principles of purpose limitation and minimum necessity, and protect your Personal Data and related rights. The details are as follows:

1. Service providers of Changan Automobile Deutschland GmbH

We may disclose your Personal Data to service providers to protect your rights and interests, fulfill our statutory obligations and contractual obligations entered into between us and you, and to provide complete products or services. We will provide Personal Data to the minimum extent necessary for them to provide the service and sign a contract requiring the service provider not to use your Personal Data for any purpose other than the purpose agreed with us and to take technical, organizational, and administrative measures to protect your Personal Data. Service providers include but are not limited to: (1) IT service providers; (2) logistics and freight service providers; (3) data storage and cloud service providers; (4) event management service providers; (5) call center service providers.

2. Business partners of Changan Automobile Deutschland GmbH

In order to protect your rights and interests, fulfill our legal obligations and contractual obligations with you, and provide complete products or services, we may disclose your Personal Data to our business partners. We will provide Personal Data to the minimum extent necessary for their business cooperation and sign a contract requiring the business partners not to use your Personal Data for any purpose other than those agreed with us and to take technical, organizational, administrative, and other measures to protect your Personal Data. Partners include but are not limited to dealers, maintenance business, insurance business, financial business, and other partners.

3. Third parties required by law

We may have to disclose your Personal Data under certain legal requirements, such as: legal obligations that we need to fulfill or rights that need to be protected.

4. If we are required by law to obtain your consent, we will first obtain your consent.

 

Section 2. Storage

The Personal Data we collect and generate about you while operating and administering MyChangan within the European Union is stored in our database server room in Frankfurt, Germany, under conditions that will satisfy the data protection standards of the European Union.

The duration of our storage of your Personal Data may vary depending on the purpose of the processing, legal requirements, your rights, etc., but will not exceed the time necessary for the processing of the Personal Data. After the expiry of the storage period, we will delete your personal data or make the Personal Data unrecognizable to you directly or indirectly.

We have applied a series of technical, administrative, and organizational measures to protect the stored Personal Data and to minimize the risk of unauthorized use, disclosure, and inaccessibility. The security measures we have taken include, but are not limited to data desensitization, data encryption, firewalls, and data access authorization controls.

 

Part 4. How we process your Personal Data in global range

To protect your Personal Data, we do not normally process your Personal Data outside the European Union. However, in order to comply with legal requirements, fulfill our contractual obligations with you, fulfill your functional use and ensure the safe and stable operation of your vehicle, provide other assistance services, etc., and subject to your consent, we may transfer your Personal Data outside the European Union to a third country or accessed by our affiliates company in a third country, and your Personal Data may be transferred or disclosed within the intra-group.

Where data protection standards in third countries are lower than those determined as adequate by the European Union or the European Commission, we will apply protection equivalent to the GDPR requirements, in accordance with the authorization of the competent regulatory authority, to ensure that Personal Data transferred to third countries will be accorded at least the same protection standards as those required by the European Union. For example, we will enter into a standard contractual clause (SCC) with a third country recipient or establish binding corporate rules that meet the conformance mechanism as set forth in the GDPR; or we will adopt technical measures to make that the Personal Data cannot be directly or indirectly identified to you. Alternatively, we will enter the standard data protection provisions adopted by the European Commission in accordance with the GDPR. Furthermore, we will transfer the Personal Data to any third countries or international organizations under the condition that we ensure that you can exercise your rights and obtain effective legal remedies.

If you would like more information about how your Personal Data is protected outside of the EU, please contact us using the contact details provided in this Policy.

 

Part 5. How we protect your Personal Data

We will provide appropriate security measures to prevent unauthorized or unlawful access, use, correction, or disclosure of your Personal Data. We regularly review and update the security mechanisms used to protect data to provide effective protection against data abuse.

We use encryption technology to ensure the confidentiality of Personal Data; We use trusted protection mechanisms to prevent malicious attacks on data; and we deploy access control mechanisms to ensure that only authorized personnel have access to Personal Data. We have established a dedicated privacy compliance organization and a management system for employees and third parties, etc. We will regularly hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting Personal Data. We will carefully select service providers and business partners and conduct periodic Personal Data protection audits.

In the event of a data breach, we will notify the regulator in accordance with Article 55 of the GDPR, where practicable, within 72 hours of becoming aware of the data breach, unless it is unlikely that such a breach of Personal Data would pose a risk to your rights and freedoms. If the Personal Data breach is likely to pose a high risk to your rights and freedoms, we will immediately notify you of the remedial measures taken in relation to the Personal Data breach and notify the affected parties and relevant authorities.

If you believe the security of your Personal Data has been compromised, or if you would like further information about our data protection measures, please contact us using the contact information provided in this Policy.

 

Part 6. How we protect your rights

We want to make sure that you are fully aware of all your rights as a data subject. In accordance with the relevant laws and regulations of the European Union, as well as the general practices of other countries and regions, you have the following legal rights to your Personal Data:

Section 1. The right to access, review and obtain a copy of your Personal Data

Pursuant to Article 15 and Article 20 of the GDPR, you have the right to access, review and obtain a copy of your Personal Data, except for the exceptions specified by law.

You can access and review some of your Personal Data within MyChangan by going to: ‘Home’ - ‘Personal Centre’.

You can send an email to compliance@changanauto.eu to request access to and obtain a copy of your Personal Data.

If it is technically feasible and meets the conditions stipulated by the relevant authorities, we can transfer a copy of your Personal Data collected by us directly to you, or your designated Personal Data controller, at your request, and we will provide you with an appropriate way to transfer them.

Section 2. The right to object

Pursuant to Article 21 of the GDPR, you have the right to object to the collection, use or disclosure of the Personal Data in question, e.g., you have the right to object to direct marketing.

You can send us a request to object to the processing of your Personal Data by sending an email to compliance@changanauto.eu

Section 3. The right to erase or destroy

Pursuant to Article 17 of the GDPR, you have the right to request that we erase the Personal Data relating to you or make the Personal Data unassociated to you, directly or indirectly, based on the following circumstances:

1. If our processing of Personal Data in violation of laws and regulations;

2. If the purpose of processing your Personal Data has been achieved, cannot be achieved or is no longer necessary to achieve this purpose (for example, you are no longer the owner of CHANGAN Automobile; if you restore the in-vehicle terminal as the owner to the factory settings, your Personal Data in the in-vehicle terminal system will be deleted, etc.);

3. If we collect or use your Personal Data without your authorized consent or you object to our collection, use or disclosure of your Personal Data;

4. If our processing of your Personal Data in breach of our contract with you;

5. If we have ceased to provide products or services or if the retention period has expired;

6. If you have withdrawn your authorized consent for us to process your Personal Data and there is no other legal basis to support the processing of your Personal Data;

7. You have exercised your right of object pursuant to Article 21 of the GDPR and there is no other superior legal basis for the processing of your Personal Data;

8. When we erase Personal Data on the basis of compliance with a legal obligation in EU or Member State;

9. When the collection of Personal Data relates to information on the provision of social services under Article 8, of the GDPR;

10. In other cases provided for by law.

You can send us a request for erasure of your Personal Data by sending an email to compliance@changanauto.eu

If you need to cancel your account, you can do so in MyChangan: ‘Home’ - ‘Personal Centre’ - ‘Account & Security ’ - “Account cancellation”. After cancellation of your account, we will stop providing you with all MyChangan's products and services, and delete your Personal Data generated in the course of your use of MyChangan in accordance with the requirements of laws and regulations, or make it impossible for such Personal Data to identify you directly or indirectly. If you are unable to cancel your account in the above manner, you can send us a request to cancel your account by sending an email to: compliance@changanauto.eu

If we decide to respond to your erasure request, we will also simultaneously notify other entities that have access to your Personal Data through us and ask them to erase it, unless otherwise required by law or regulation, or if these entities have obtained your independently authorized consent.

Due to legal requirements or technical limitations, we may not immediately erase or anonymize the corresponding Personal Data from our systems and in the meantime, we will store your Personal Data securely and not process it any further, leaving your Personal Data in a state where it cannot be retrieved or accessed.

Section 4. The right to restrict processing

Pursuant to Article 18 of the GDPR, you can send us a request for restriction of the processing of your Personal Data by sending an email to compliance@changanauto.eu based on the following circumstances:

1. You question the accuracy of your Personal Data, subject to allowing us to verify the accuracy of your Personal Data within a certain period of time.

2. The processing is unlawful, and you only request the restriction of the use of the Personal Data and object to the deletion of the Personal Data.

3. We no longer require the Personal Data for the purposes of the processing, but you require the Personal Data for the establishment, exercise, or defense of legal rights.

4. When we are waiting for verification or review to prove that we collected, used, or disclosed your Personal Data based on an exemption or for the purposes of scientific, historical, or statistical research in order to refuse your request to object to the processing of personal data.

Section 5. The right to rectification

Pursuant to Article 16 of the GDPR, you have the right to request us to correct or supplement your Personal Data processed by us when you find it to be inaccurate or incomplete.

You can improve your Personal Data through ‘Home’‘Personal Centre’‘Account and Security’.

If you are unable to correct your Personal Data in the ways described above, you can send us a request to correct your Personal Data by sending an email to compliance@changanauto.eu

Section 6. The right to withdrawal of consent

You also have the right to give or withdraw your consent to the collection, use or disclosure of Personal Data at any time. You can give or withdraw your consent at any time by going to ‘Home’ - ‘Personal Centre’ - ‘About Us’ - ‘Privacy Policy’ - click on ‘More Actions’ in the upper right corner - ‘Withdraw Consent’ and click on ‘Withdrawal’. - ‘Privacy Policy’ - click on ‘More Actions’ in the upper right corner - ‘Withdraw Consent’ and click on Confirmation ". If you are unable to withdraw your consent in the manner described above, you can send us a request via email to: compliance@changanauto.eu. After you have withdrawn your consent, we will no longer process the Personal Data within the scope of your withdrawal of consent, but the decision to withdraw your consent will not affect the collection, use or disclosure of the Personal Data to which you have already consented.

Section 7. Responding to your requests and complaints above

In order to protect your personal data rights and data security, we may need you to verify your identity by means of a written request, etc. before accepting your request, and we will provide you with information on our response to these requests in response to your request within one month from the date of receipt of your request, which may sometimes take longer than one month if your request is particularly complex or you have made many requests. In such cases, we will inform you and keep you updated on the above extensions within one month from the date of receipt of the request, together with the reasons for the extension and the possibility for you to file a complaint with the regulator and seek judicial remedies.

We will notify data recipients of any changes, erasures, and restrictions to the processing of Personal Data after it has been made public pursuant to Articles 16, 17 and 18 of the GDPR, unless such notification proves impossible or requires unreasonable efforts. We will inform you of these data recipients upon your request.

We may refuse requests that are groundless, require disproportionate technical means (e.g., the development of new systems or fundamental changes to existing current practice law), pose a risk to the legitimate interests of others or are highly impractical.

Pursuant to the GDPR, you may report to a supervisory authority and seek judicial remedies if you believe that our collection, use and disclosure of your Personal Data is unlawful or does not comply with applicable personal data protection laws.

Section 8. We may not be able to respond to your request in the following circumstances:

1. With us that perform the obligations as stipulated in laws and regulations;

2. Those that are directly related to national security and national defense security;

3. Those that are directly related to public security, public health, and major public interests;

4. Those that are directly related to criminal investigation, prosecution, trial, enforcement of judgment, etc.;

5. We have sufficient evidence to prove that you have subjective malice or abuse of your rights

6. Where to protect your or others' life, property and other significant legitimate rights and interests but it is difficult to obtain your consent;

7. Responding to your request will cause serious damages to your legitimate rights and interests or those of other individuals or organizations;

8. Where it relates to the exercise of the rights to freedom of expression and information;

9. Where it relates to trade secrets;

10. Complying with your request will adversely affect the rights and freedoms of others;

11. Your request is manifestly unreasonable or excessive, especially if it is repeated.

 

Part 7. How we protect the Personal Data of minors

Our products and services are primarily marketed towards adults. Minors under the age of 16 may not create their own accounts without the consent of a parent or other guardians. We do not knowingly collect Personal Data from users under the age of 16 without the prior consent of a parent or other guardians. We will consider available technology and make reasonable efforts to verify the consent or authorization of the child's guardian in a situation involving the child.

If we become aware that any Personal Data of any minor under the age of 16 has been inadvertently collected, we will immediately delete the data or process the minor's Personal Data only if we can rely on a legal basis other than consent.

We will strictly comply with national and regional legal requirements regarding the Personal Data of minors and comply strictly with any lower age thresholds required by law.

 

Part 8. How we use Cookies and similar technologies

Cookies are small file that are temporarily stored on your computer or mobile device to recognize and remember you. It is sent to your browser and stored on your computer's hard drive, tablet, or mobile device. When you visit our service providers, business partners and our websites and emails we received, we may collect data about you through Cookies or similar technologies. A detailed description of what Cookies are and how they work can be found in the EU Cookies Guide: Cookies policy (europa.eu).

The use of Cookies and similar technologies helps us to analyze your usage to improve your experience. We undertake that we will not use Cookies for any purpose other than that set out in this Policy.

 

Part 9. How we maintain updates to this Policy

We reserve the right to modify this Policy at any time. If such changes are material, we will automatically consider your consent withdrawn until you agree again to the terms of our Privacy Policy. We will not reduce your rights under this Policy without your express consent.

To better protect your Personal Data, we encourage you to check back frequently to keep up to date with our Privacy Policy. We will periodically post any changes to this Policy on this page. We will archive older versions of this Policy, which can be accessed via "Home" - "Personal Center" - "About Us" - "Privacy Policy" - click on "Historical Versions" in the upper right corner.

For major changes, we will also provide more prominent notice (including, but not limited to, special notices on browsing pages, pop-up notices) and request your consent again if necessary or required by law.

Major changes within the meaning of this Policy include, but are not limited to:

1. When there is a significant change in our service model, such as the purpose of processing Personal Data, the type of Personal Data processed, the way Personal Data is used, etc.;

2. When we undergo significant changes in our ownership structure, organizational structure, etc., such as changes of data controllers due to business restructuring, bankruptcy and mergers and acquisitions, etc.;

3. When there is a change in the main targets of in the cases of disclosure of Personal Data, cross-border, and other circumstances;

4. When there is a significant change in your right to participate in the processing of Personal Data and the way of exercising your right;

5. When there is a change in the department, the contact information and complaint channels responsible for handling Personal Data security.

 

Part 10. How to contact us

When and if you have any questions, comments or suggestions about this Policy or matters relating to your Personal Data, or if you wish to exercise any of your rights, you can contact us in the following ways:

Email: compliance@changanauto.eu

Address: Georg-Brachle-Ring 56-58, 80992 Munich